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Problems with Ionic Touch Screen

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‎05-14-2020 14:22

‎05-14-2020 14:22

I have had problems with the Ionic touch screen. When I swipe to look through my apps, nothing happens. I can’t access the Today app. I can bring up notifications by moving my finger down, but I can’t make them go away without the left button. I wanted to shutdown/reset the Ionic, but I could not access the Settings app to do that.

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‎05-15-2020 10:57

‎05-15-2020 10:57

@CuriosityRover A warm welcome to the Community. Thanks for getting in touch about this. 

 

I appreciate that you tried to perform a reset. I would like you to perform a restart and check if your watch's display works properly. 

 

Looking forward to hearing back from you. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-15-2020 10:57

‎05-15-2020 10:57

@CuriosityRover A warm welcome to the Community. Thanks for getting in touch about this. 

 

I appreciate that you tried to perform a reset. I would like you to perform a restart and check if your watch's display works properly. 

 

Looking forward to hearing back from you. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-15-2020 13:50

In response to SilviaFitbit

‎05-15-2020 13:50

Hello,

 

How do you perform a restart? The only way I know is through the factory reset in the Settings app, but I can't access the Settings app.

 

 

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