09-30-2017 07:33
09-30-2017 07:33
Hi folks,
Anyone else have issues with notifications on their Ionic? I'm on a OnePlus 5 here.
I find that after a few hours, notifications stop piping through to the watch. Normal sync is fine, and I've excluded the Fitbit app from battery optimisation and enabled the permanent notification and constant connection.
The only way for me to restore notification is to shut down and restart the watch.
So frustrating!
09-30-2017 07:52
09-30-2017 07:52
no issues with iPhone6+.
I notice OnePlus One is listed here @chrishyder; but not OnePlus 5
may not be "fully" compatible with your tracker for all features yet. Keep monitoring the list, once fully compatible it gets added as full-feature
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-30-2017 09:52
09-30-2017 09:52
That’s exactly what happened to me, was working fine and then stopped. A restart fixed it. This has happened twice now. Originally I thought it was because I downloaded the developer version of the firmware.
im using an iPhone 8+
09-30-2017 11:18
09-30-2017 11:18
I’m fed up with (lack of) notifications. I’ve restarted my phone and watch countless times and deleted and reinstalled the Ionic from the app. Think I’ve picked a dud with this one. My AW2 is looking better with each passing email...
09-30-2017 12:03
09-30-2017 12:03
Mine might well be going back, too. It's bordering on useless! Mine worked briefly for s few hours, and is again no longer syncing notifications...
09-30-2017 12:05
09-30-2017 12:05
I Started losing notifications when i get out of Wi-Fi range. Not sure why that matters but the test notification works but i stop getting text and email notifications. Then i get back home to my wifi it works again.
09-30-2017 12:06
09-30-2017 12:06
Interesting - I'm heading out shortly, so will see if I can reproduce this as well.
Have you all reported this to Fitbit?
09-30-2017 12:18 - edited 09-30-2017 12:29
09-30-2017 12:18 - edited 09-30-2017 12:29
Very interesting, the Ionic recieve the notification thru the Phone thru Bluetooth.
nice to hear there is a depency of WiFi or not
Btw: I get notifications thru the whole day, from 11 app’s onmy IPhone
update: with WiFi off on the IPhone notifications still come thru!
09-30-2017 12:46
09-30-2017 12:46
@CarlosCFitbit - did you have any thoughts on this? It's becoming a total deal breaker 😞
10-01-2017 00:08
10-01-2017 00:08
I couldn't replicate the going in and out of WiFi range - mine does seem to be random.
My notifications were working when I went to sleep, but now they've stopped again.
10-01-2017 01:09
10-01-2017 01:09
Notifications seem to be working fine from my LG G6. I don't have many selected, but they seem to be coming through straight away.
10-01-2017 06:14
10-01-2017 06:14
@davidf100010 wrote:I Started losing notifications when i get out of Wi-Fi range. Not sure why that matters but the test notification works but i stop getting text and email notifications. Then i get back home to my wifi it works again.
Update
Not sure what it has to do with but I'm losing notifications then I rebond and I will start getting them again only to stop getting them later on. I just got an email that did not show up as a notification now. It seems like I'm losing the connection for no reason.
10-01-2017 06:16
10-01-2017 06:16
10-01-2017 08:38
10-01-2017 08:38
I'm going to report it but I was waiting to see if they release an update and see if it is fixed. I'm also using the windows 950 phone so I'm seeing if that is supported. My Blaze worked great for notifications on my 950 but the GPS never worked. I will report it if the next update does not fix this kind of thing.
10-01-2017 08:52
10-01-2017 08:52
I’m getting every notification except email. Fed up with it.
10-01-2017 09:07
10-01-2017 09:07
10-01-2017 09:09
10-01-2017 09:09
@SunsetRunner wrote:I’m getting every notification except email. Fed up with it.
I get e-mail notifications of ms outlook!
email app of IPhone Hove no notification as App, its not yre watch!
10-01-2017 09:10
10-01-2017 09:10
I always used to get notifications from the Mail app when I used to have a Blaze...?
10-02-2017 17:35
10-02-2017 17:35
I've had sporadic issues with notifications. I've never had them stop coming through completely, but I do notice that sometimes I'll get a notification on my phone and not have it show up on the watch, even though the app is enabled for notifications on the watch.
10-04-2017 23:52
10-04-2017 23:52
Same here, turn the Ionic off and on didn't work for me. Turn off and on the bluetooth on my Phone (Nexus 6P) does the job!
I've to say I had the same issue last weeks with my Surge, so I think my Phone is the problem here.