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Problems with notifications?

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‎09-30-2017 07:33

‎09-30-2017 07:33

Hi folks,

 

Anyone else have issues with notifications on their Ionic?  I'm on a OnePlus 5 here.

 

I find that after a few hours, notifications stop piping through to the watch.  Normal sync is fine, and I've excluded the Fitbit app from battery optimisation and enabled the permanent notification and constant connection.

 

The only way for me to restore notification is to shut down and restart the watch.


So frustrating!

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122 REPLIES 122

‎01-12-2018 07:29

In response to hwally

‎01-12-2018 07:29

Same with mine for 9 months. Samsung s4.

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0 Votes

‎01-29-2018 10:01

In response to tobingj

‎01-29-2018 10:01

I have moved  from xiaomi mi mix to galaxy note 8 and my ionic works like charm  All notifications...... No restarts needed. 

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‎03-25-2018 09:24

‎03-25-2018 09:24

After 2 years of issues with the surge I am afraid to buy another fitbit product so time to hang up my community access and say goodbye. The build quality was just too poor. I never got it to synch continuously with my Samsung s4. I will go to another brand with better build but same features. All I expect is that the watch lasts 2 years.

I walk away happy as fitbit appreciated my custom and came to a satisfactory outcome. Good luck all.

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