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Question about returned Ionic

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‎07-06-2019 15:41 - last edited on ‎07-07-2019 08:52 by Fitbit Moderator

‎07-06-2019 15:41 - last edited on ‎07-07-2019 08:52 by Fitbit Moderator

Hi all 

My ionic of 3 months old wont charge or switch on so returning to amazon for credit my question is i had my card payment on the watch is will it remaon active of they somehow get watch  to work i dont want somebody  else spending my money thnx in advance 

 

 

Moderator edit: Clarified subject

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‎07-07-2019 08:55

‎07-07-2019 08:55

Welcome to the Forums @SJacko26.

 

Thanks for sharing your concerns and your experience with your Ionic.

 

I moved your thread to the Ionic board as it is better suited for the thread.

 

In this case, since you are returning it to Amazon, I recommend that you get in touch with them directly. Since they are the retailer that sold it, they should have their own set of policies on what happens with returns. 

 

If you have questions in our own Returns and Warranty Policy, you can click here to read more about it. 

 

Let me know if there are any other questions on the matter.

Lanuza | Community Moderator

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