09-07-2019
18:29
- last edited on
09-08-2019
12:06
by
RicardoFitbit
09-07-2019
18:29
- last edited on
09-08-2019
12:06
by
RicardoFitbit
I am on my second Ionic. My first one would wake the screen almost perfectly when I would raise my arm and roll my wrist. My current one seems to be too sensitive, and the screen wakes with the slightest movement of my arm. As you can imagine, it's impacting my battery life. I've set the screen wake to "Manual", but I would prefer not to have to exist like that forever. Is there a setting I've missed or another way to adjust the sensitivity?
Moderator edit: Subject for clarity
09-08-2019 12:05
09-08-2019 12:05
Hello @HighPockets, welcome to the Community Forums!
Thanks for the information and details that were shared in your post. Let me share with you that at this moment it's not possible to adjust the sensitiveness of the QuickView feature of your Ionic device, however, this can be affected if you're using your Fitbit in your dominant hand. That being said, if applicable, can you please try changing your device to your non-dominant hand? Also, please try our restart process and let me know how it goes.
Keep me posted.
09-09-2019 17:20
09-09-2019 17:20