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RESOLVED - Customer Service - Response Time

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‎02-28-2020 04:44 - edited ‎02-28-2020 09:14

‎02-28-2020 04:44 - edited ‎02-28-2020 09:14

Hello,

 

Looking for some guidance. I had an issue with my Iconic GPS not working and was asked to send it in, for replacement. It's been 12 business days since the Iconic has been in their possession. Radio silence has gone dead and they have not sent the replacement nor are they replying to my inquiries.

 

Any suggestions?

 

Greg

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3 REPLIES 3

‎02-28-2020 09:14

‎02-28-2020 09:14

RESOLVED - contacted Support via Chat.

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‎02-28-2020 17:28

‎02-28-2020 17:28

I was planning to do the same thing.thanks for the heads up

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‎03-04-2020 12:10

In response to Mr.scarborough

‎03-04-2020 12:10

Here I sit, broken-hearted, without my Ionic, it's since departed. Sent it back to get a new one, hope it's soon - IT'S BEEN 30 days!!! 🙄😁

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