05-15-2020 12:33
05-15-2020 12:33
My clock face showed the time, date, steps and heart rate. Today it disappeared. When I go into the app for the Ionic, there is only one Ionic clock face - not the one I lost. Help!
05-15-2020 16:11 - edited 05-15-2020 16:17
05-15-2020 16:11 - edited 05-15-2020 16:17
Hi @Stilts39 and welcome to the forums. It seems very strange that you only see one clock face for your Ionic. Please restart your Ionic (instructions are here) then close the Fitbit app on your iPhone ... power the iPhone off completely ... wait several minutes ... then power it back on. Try again to view the available clock faces in the app and let us know how it goes. It is possible that the clock face you had was developed by a third party and no longer available. But you should see others.
05-16-2020 05:49
05-16-2020 05:49
Hi @Stilts39 - I’m moving your post to the the Ionic Community page where you will more likely find people who have Ionics and can help.