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Re: Firmware Update Error

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‎02-18-2018 13:28

‎02-18-2018 13:28

I have the ionic and it’s doing the same thing. I’ve tried for days. I will try and delete the app and restart my phone. 

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‎02-18-2018 13:30

‎02-18-2018 13:30

How do I restart the ionic. This is happing to me. 

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‎02-18-2018 22:29

In response to Krissyjane

‎02-18-2018 22:29

@Krissyjane I've moved your ionic post into the Ionic board. 

To restart the Ionic it is the same as the Blaze, simply hold on the left and lower right buttons. This is explained in the user manual and the help docs. 

Deleting the app will not do anything that updating the app will do and I would not expect it to work. 

Restarting the tracker and the phone along with removing the tracker from the phones Bluetooth should fix it. 

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