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Reboot loop

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‎06-10-2020 11:02 - last edited on ‎06-12-2020 20:25 by Fitbit Moderator

‎06-10-2020 11:02 - last edited on ‎06-12-2020 20:25 by Fitbit Moderator

i have my fitbit brand new, after 2 days in use it boots all the time...a hard reset does not change anything. Need help!

 

😞

 

Moderator Edit: Clarified subject

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‎06-12-2020 20:25

‎06-12-2020 20:25

Hi @greatie, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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