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Reconnecting Ionic to Iphone after Forgetting This Device

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‎01-07-2018 15:44

‎01-07-2018 15:44

I have inadvertently lost my Bluetooth connection with my IPhone after selecting 'Forget This Device' and can no longer get Ionic listed for reconnection via Bluetooth.

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‎01-07-2018 16:46 - edited ‎01-07-2018 16:48

‎01-07-2018 16:46 - edited ‎01-07-2018 16:48

Go into the fitbit app on your phone and select the account icon (top right corner) to view devices, select the Ionic and select the bin icon in the top right corner to remove it from you account. Now go back into account and select set up new device, select Ionic from the list and follow the steps. This should pair it to your phones Bluetooth again. 

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Nathan | UK

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‎01-15-2018 16:08

In response to N8teGee

‎01-15-2018 16:08

Thanks N8teGee. To be honest I did a factory reset on my watch and reset my Iphone and started again before I got your reply. What I did was not ideal because it caused other issues but it worked in terms of reconnecting my phone and watch. 

 

What you proposed looks like a better solution and I am sorry I did not try it. 

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