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Red battery

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‎10-02-2018 08:36

‎10-02-2018 08:36

My iconic will not charge. I have tried factory reset. I have also tried turning it on and off.
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‎10-02-2018 12:11

‎10-02-2018 12:11

Have you tried cleaning the charging port on the ionic and the plug that magnetically attaches?

I find the magnet often collects pieces that get trapped and pushes the plug for enough away that the unit won't charge .

 

BTW a factory reset will nrmally only add problems, and cause a loss of any unsync data.

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