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Refurbished ionic died after being unable to sync

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‎06-18-2019 15:14

‎06-18-2019 15:14

Received a refurbished ionic due to my first one's battery dying extremely fast, now this refurbished one wouldn't sync and now has completely turned off and wont turn back on, even by following the steps Ive read in the trouble shooting. I have tried the left and bottom right holding forever as well as all 3 buttons at the same time.

 

syncing with a Samsung smart phone

 

really irritated with Ionics as this is already my second one....

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‎06-18-2019 23:34

‎06-18-2019 23:34

Did your box or ionic really get stamped as refurbished? 

Have you contacted Fitbit yet? 

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