Reset fitbit pet clock

[Aldrea]

Hello, 

So I just got the Fitbit ionic and installed a fitbit pet cat clock. 

This is great but obviously it left after two days as I have not been doing enough steps...

How can I reset it to bring the cat back? I have tried reinstalling it but now I have a clock error :(. 

Thanks very much

[bunbunsmom]

Love the pet feature! What are the squares along the top.  It looks like they say: Run Sleep Step and something else.  They are hard to read. Looks like the step square adds some steps to the pet feature to keep the pet home longer?

[Pamppis]

Same here! Is this supposed to happen? 

[Graceandnaivety]

Mine too 😞 I have no idea why....maybe because I'm not hitting my sleep goal?

[RubyStorm]

Súper helpful! It was driving me nuts! Thank you! 

[alysah]

check your steps log. If you reach your max steps you will be able to feed your pet and keep it around. 

[alysah]

You can reset your steps goal. Mine depends on the day. So I keep mine lower knowing I’ll reach it and can always do more.