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Run settings not saving

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‎04-13-2018 09:01

‎04-13-2018 09:01

When the run settings are changed on the run screen (gear icon in top left) they do not save and revert back to the default settings.

 

Anybody have an idea how to fix this?

 

Are fitbit aware?

 

It is a massive pain having to re enter run settings every time.

 

Cheers.

 

 

Best Answer
22 REPLIES 22

‎05-20-2018 08:22

In response to jackleveille

‎05-20-2018 08:22

All I can say is that around a week/fortnight ago an update was showing on the Fitbit app on my Iphone. I completed the update and since that time my settings have all been saved. I have not tried to change them again since though.

Best Answer
0 Votes

‎05-21-2018 07:40

In response to Jivalatina

‎05-21-2018 07:40

I had this problem and it was driving me nuts!  I managed to fix it by updating my preferences in my account settings on my PC rather than via the app or device itself.

Best Answer
0 Votes

‎02-16-2019 10:05

In response to Winnie10

‎02-16-2019 10:05

I am still having this issue and cannot see anywhere in the accounnt settings to make the changes permanent, it is driving me nuts, I want to set up the middle screen to that it just has elapsed time and pace so I just have to toggle between them while I have distance on the top section and average pace on the bottom. Even if I start a ”dummy run” prior to the actual run all the settings for the middle screen revert back to default.

Best Answer