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SLEEP not being monitored?

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‎12-31-2017 15:30

‎12-31-2017 15:30

Got new Ionic.. wore to bed last night to see how sleep went..  today, I find that no sleep was logged for last night.

Checked settings.. optional GOALS of start and end sleep times was not set up but should not be required for logging to occur.. I went ahead and defined a start/end time but hope someone knows a fix.. Hubby trying to talk me into a watch that allows call answering etc.. but loved my previous FB.. So I'd like this to be work if possible! Thanksappy New year..

 

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‎01-02-2018 13:16

‎01-02-2018 13:16

@skeeder Welcome to the Fitbit family! Is this the first time this happens to you? Are you still experiencing this?

 

I recommend performing a restart on your Ionic. That should certainly help out if sleep is not being tracked accordingly. Try that out and then sleep to check if it will track it.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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