help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SLEEP not being monitored?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-31-2017 15:30

‎12-31-2017 15:30

Got new Ionic.. wore to bed last night to see how sleep went..  today, I find that no sleep was logged for last night.

Checked settings.. optional GOALS of start and end sleep times was not set up but should not be required for logging to occur.. I went ahead and defined a start/end time but hope someone knows a fix.. Hubby trying to talk me into a watch that allows call answering etc.. but loved my previous FB.. So I'd like this to be work if possible! Thanksappy New year..

 

Best Answer
0 Votes
1 REPLY 1

‎01-02-2018 13:16 - last edited yesterday by Fitbit Moderator

‎01-02-2018 13:16 - last edited yesterday by Fitbit Moderator

@skeeder Welcome to the Fitbit family! Is this the first time this happens to you? Are you still experiencing this?

I recommend performing a restart on your Ionic. That should certainly help out if sleep is not being tracked accordingly. Try that out and then sleep to check if it will track it.

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes