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Screen fading and display not working

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‎06-27-2019 03:03 - last edited on ‎06-28-2019 11:08 by Fitbit Moderator

‎06-27-2019 03:03 - last edited on ‎06-28-2019 11:08 by Fitbit Moderator

Screen fading activity not recording cannot swipe to settings 

 

Moderator edit: Updated subject for clarity 

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2 REPLIES 2

‎06-28-2019 07:55

‎06-28-2019 07:55

I’m travelling overseas and my Fitbit Iconic has screen fade won’t record activity also cannot scroll to do anything 

This unit is 18 months old 

Not Impressed and cannot get any guidance to fix my problem **ahem** nuisance whilst travelling away from home address 

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‎06-28-2019 11:07

In response to Woffa

‎06-28-2019 11:07

A warm welcome to the Community @Woffa. Thanks for the details mentioned. 

 

Sorry to hear that you're experiencing this with your Ionic. I would like you to restart your watch and then monitor the scree to see if you get it working. 

 

Let me know how it goes. I'll be around if you need further assistance. 

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