11-21-2019
09:54
- last edited on
02-13-2026
08:58
by
MarreFitbit
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11-21-2019
09:54
- last edited on
02-13-2026
08:58
by
MarreFitbit
@AMPelletier A warm welcome to the Community. Thanks for the details mentioned.
Your overall nightly sleep score is based on your heart rate, the time you spend awake or restless, and your sleep stages. In order to get sleep score, you need to have sleep stages.
Please provide me with a screenshot of the sleep data you're receiving and your sleep score.
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
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