12-19-2017 08:55
12-19-2017 08:55
My Iconic shows sleep of 5 hrs 39 mins (from 2258-428). I went to bed at 2030, husband said I was out cold at 2130 and the first time I opened my eyes was 632. I’ve worn a FB for years, it’s securely on my wrist and at the right position. This failure to record nighttime sleep has happened intermittently since purschasing. I have reset and updated several times. I recognize it does not record sleep less than 3 hrs. Thank you in advance! Any help will be appreciated!
iPhone 6s+
iOS 11.2.1
Iconic 31.1.16
12-20-2017 05:53
12-20-2017 05:53
Awesome troubleshooting
By resetting, did you restarted or factory reset the tracker?
Restarting the tracker