Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep score invitation.

Replies are disabled for this topic. Start a new one or visit our Help Center.

I received an email inviting me to join the sleep score study wgich included a link to opt in. When i agree to opt in, I get an error message that says my profile must state that i live in the US. It does so how do I opt in?

Best Answer
0 Votes
6 REPLIES 6

Can you open the fitbit app on your phone and confirm the following.

 

  1. From the Fitbit app dashboard, tap the Account icon User-added image
  2. Scroll to the bottom and tap Advanced settings.
  3. Under Select location, confirm that it's set to US. 
Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes

Yes but it still doesnt work

Best Answer
0 Votes

Yes all of my settings are correct but it still doesn't work.

Best Answer
0 Votes

Exact same problem here.

Best Answer

Any other ideas?

Best Answer
0 Votes

It appears that the beta is now full (according to users in another thread), so it's unlikely you'd be able to join now anyway. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes