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Sleep

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‎05-02-2018 08:35

‎05-02-2018 08:35

It will not track sleep

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‎05-02-2018 10:21

‎05-02-2018 10:21

Hi, @Snook! You need to provide a little more information than that. What kind of tracker do you have? Is it not tracking sleep at all or just not giving you detailed sleep stages? Have you tried restarting your tracker? Usually that will get it back on track. It won't give you previous days, but should help going forward.

MakMak | Community Council

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‎05-02-2018 10:37

In response to MakMak

‎05-02-2018 10:37

Only the last four days. It’s an ionic

Sent from my iPhone
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‎05-02-2018 10:48

In response to Snook

‎05-02-2018 10:48

I've been using my Ionic, too, with no issue, so I don't think that's the issue. I would suggest restarting your tracker and seeing if that clears things up.

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‎05-02-2018 11:00

In response to MakMak

‎05-02-2018 11:00

Tried that See tomorrow if works

Sent from my iPhone
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‎05-03-2018 13:10

In response to Snook

‎05-03-2018 13:10

Hi,

I assume that's the problem which some of the Ionic user have.

 

I guess you have a special message if you check your sleep data in the app.

 

Maybe you can ask Fitbit-Support for details where the low signal is. Or where and when the data/signal is missing.

 

Best regards,

Mark

End!Now free time!
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