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Sluggish scrolling and swiping

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‎10-18-2017 20:28

‎10-18-2017 20:28

With the early state of the firmware I don't have any way of knowing if this is hardware or a bug that's affecting my watch.

 

Wondering if others are experiencing the scrolling being unresponsive and sluggish for them?

 

Thanks.

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‎10-18-2017 21:43

‎10-18-2017 21:43

No Im not. When I first got it scrolling felt 'different' to my phone and tablet but not sluggish. Im used to it now (or maybe I have learnt how to do it) and it scrolls well. If it persists, try restarting it and see if that helps

Restart your Tracker

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Helen | Western Australia

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‎10-18-2017 21:45

In response to NellyG

‎10-18-2017 21:45

I've tried reboots and a reset, nothing has changed it.  I couldn't find much out there on it so I'm leaning towards it being hardware at this point.

 

Thanks.

 

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‎10-19-2017 01:09

In response to DogEars

‎10-19-2017 01:09

Id suggest you contact Support then, or return it to the store you bought it from.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-19-2017 02:34

In response to DogEars

‎10-19-2017 02:34

I know what you mean @DogEars. All three of the Ionic's I've had have displayed this behaviour. It seems like you have to swipe harder on the screen as opposed to the gentle swipe we are used to on our smartphones.

 

You could try another unit, but like I said I noticed it on all three of the ones I've had. 

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Nathan | UK

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