help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

So many problems

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-25-2018 10:44

‎08-25-2018 10:44

The first Ionic I had had a battery that would drain in 3 hours. It took 2 days to get FitBit to give me a replacement but I eventually got it in the mail. 

 

Now, the replacement has the following issues, mind you this thing is maybe a month old in use:

1) Quickview doesn't work

2) Stopped measuring HR

3) Touchscreen is no longer an option

 

I hope to Christ this thing gets its act together, FitBit is truly letting me down on this device. I had an Alta HR prior to this and it slowly just died, FitBit wouldn't give me a replacement despite being within the 1 year mark. 

 

Bloody Hell 

Best Answer
0 Votes
1 REPLY 1

‎08-25-2018 19:22

‎08-25-2018 19:22

I find it baffling that in such competitive market that Fitbit cannot get its act together.

Best Answer