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Step count problem?

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‎03-01-2018 19:37 - edited ‎03-01-2018 23:21

‎03-01-2018 19:37 - edited ‎03-01-2018 23:21

I was charging my ionic last night and it got fully charged around 3am. When I pull the plug i noticed the watch face shows I have 9k+ steps. I wasn't aware of that and went to bed. This morning around 9am and I'm already reached my daily goal.

 

So I check my activity log, the timeline seems normal to me, just the total steps count messed up. Where did the 9k steps come from? 

 

I bought an Alta HR earlier last month as a gift for a friend, and I used that for couple days just to make sure it works. Is it possible the Alta's steps count accidently transferred to my account? But I already removed the device from my Fitbit app.

 

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‎03-01-2018 20:13

‎03-01-2018 20:13

Its very important to sync your device before tuning it over

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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