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Step counter doesn’t work

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‎02-06-2019 09:51

‎02-06-2019 09:51

Hi,

 

I have noticed something strange about my Ionic device. It measures not existing steps every day! I noticed that the watch might be confused when I **ahem** and it counts those “moves” as steps! That is hilarious!!  But I can’t take off my watch every time I **ahem**. Could this software be smarter and distinguish movenents that are not running or walking?

thank you

 

Peter

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‎02-07-2019 15:40

‎02-07-2019 15:40

A warm welcome to the Community @PeterSimpson! You can learn more about how Ionic track steps by checking this article How accurate are Fitbit devices?. There you will find some tips on how to avoid any extra steps that your Ionic might be showing you. 

 

You can also try restarting your watch. 

 

Hope this helps! I'll be around if you have any other question. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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