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Steps recorded when Fitbit on table and constantly on!

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‎06-02-2020 13:22

‎06-02-2020 13:22

My ionic has started acting weird. I can leave it on the table next to my phone and watch the steps go up in bursts. The screen is often constantly on, and will go off for about 2 seconds before coming on again. Tried factory reset and removing iPhone steps. Problems started when updating to new iPhone 11. Any help much appreciated.

jason.

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2 REPLIES 2

‎06-02-2020 20:50

‎06-02-2020 20:50

Welcome to the forums!

 

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.

You can enter a driving record to get rid of them

 

Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-02-2020 21:21

In response to WendyB

‎06-02-2020 21:21

Thanks Wendy but no, it can be anywhere and still count steps. Just woke up and already done 40k steps today with my Fitbit on bedside table!

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