05-07-2020 16:51
05-07-2020 16:51
How to get credit for all steps as daily goal?
Best Answer05-07-2020 17:27
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05-07-2020 17:27
You would have to explain what steps you don't think are being counted?
Best Answer05-08-2020 06:23
05-08-2020 06:23
Best Answer05-08-2020 06:40
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-08-2020 06:40
By "daily goal", do you mean goal of steps per day?
If your steps during the day when you are active but not all at once get over 5000, I don't know how you could know you are over 5000 if the steps were not counting in the day's total steps.
Or are you maybe talking about getting credit for an exercise session or 'active minutes'?
Best Answer05-08-2020 09:01
05-08-2020 09:01
Best Answer05-08-2020 10:19
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-08-2020 10:19
I think you might be confusing two different types of goals.
One goal is total steps per day, apparently 5000 for you. Those include any steps any time throughout the day.
There is a totally different goal of number of days per week with an exercise session, for you apparently 4 days. Those are the exercises you see if you tap on the 'days of exercise' tile on the phone app. In this sense, an 'exercise session' is any exercise automatically recognized by the fitbit, probably your walks, or any exercise you record via the Exercise App.
Best Answer05-08-2020 11:51
05-08-2020 11:51
Best Answer