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Still Using Ionic?

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‎05-05-2025 13:58 - last edited on ‎05-09-2025 11:23 by Fitbit Moderator

‎05-05-2025 13:58 - last edited on ‎05-09-2025 11:23 by Fitbit Moderator

Anyone still using Iconic watch? I love mine but do not like what Goggle has done to FITBIT app. Anybody switched to new watch that is not Google? thanks

 

Moderator Edit: Formatting.

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‎05-06-2025 10:13

In response to Odyssey13

‎05-06-2025 10:13

Welcome to the Fitbit Community, @rjmacbeth. Thank you for sharing your Google experience. I'll be happy to assist. 

As @Odyssey13 mentioned, Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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2 REPLIES 2

‎05-05-2025 15:59

‎05-05-2025 15:59

@rjmacbeth  the Ionic was recalled in March 2022. There is no support for these devices when they have been recalled, You might want to read more about the refund process here - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎05-06-2025 10:13

In response to Odyssey13

‎05-06-2025 10:13

Welcome to the Fitbit Community, @rjmacbeth. Thank you for sharing your Google experience. I'll be happy to assist. 

As @Odyssey13 mentioned, Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer