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Stopped syncing

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‎05-27-2018 07:11 - last edited on ‎05-30-2018 05:41 by Moderator Alum

‎05-27-2018 07:11 - last edited on ‎05-30-2018 05:41 by Moderator Alum

This is so pointless. Trying for the last three days trying to sync WiFi , Deezer and my headphones and nothing i is working . Tried resetting iconic , logging of app everything. Nothing is working . Paying 9.99 a month for Deezer for nothing !!!!🤬

 

Moderator edit: Updated subject for clarity 

Best Answer
1 BEST ANSWER

Accepted Solutions

‎06-01-2018 08:17

In response to Lsteele00

‎06-01-2018 08:17

I left my watch alone for a while to think straight, decided to open my app on my laptop as I have never used that and my watch got WiFi straight away als got the dessert app and it downloaded music as well . Also connected with my Dre power beats head phones as I was told to hold down the button for five secs so my watch can find them . Perfect. Took my watch and headphones out without phone . Brilliant

Sent from my iPhone

View best answer in original post

Best Answer
9 REPLIES 9

‎05-27-2018 07:29

‎05-27-2018 07:29

Same here. Last time my FitBit was able to sync on my laptop was 7 days ago, last time on my phone 2 months ago.

Ionic's BT function is just utter garbage, especially after OS2.

Best Answer

‎05-30-2018 05:40

‎05-30-2018 05:40

Welcome to the Forums @Sukhiblue @HankAT! 

 

Thanks for sharing your inquiry, let me help you syncing. Before we move on we need to exhaust all the possible troubleshoots so please take a look at the Why won't my Fitbit device sync? article. There you'll find instructions for all the different platforms, please make sure to follow all the steps. 

 

If by any chance you're still having trouble feel free to post here so I can further assist you! Smiley Happy

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes

‎05-30-2018 07:02

In response to MaginB

‎05-30-2018 07:02

What a piece of junk. Can’t tell you the last time mine synced. Not interested in a workaround. For $300 it should work. 

Best Answer

‎06-01-2018 07:33

In response to Geward

‎06-01-2018 07:33

Welcome aboard @Geward! 

 

I totally understand your frustration to this matter, let me help you out. In order to exhaust all the troubleshoot please confirm that you've performed all the troubleshoots listed on this article, there you'll find the instructions for all the different platforms.  If you're still having trouble let me know so I can give you the next steps. 

 

Keep me posted! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes

‎06-01-2018 07:42

‎06-01-2018 07:42

Hey mine isn't syncing either. Hasn't done so for 3 weeks. Ive tried everything.. not even the live chat is working?

 

Please help.

Best Answer
0 Votes

‎06-01-2018 08:05

In response to MaginB

‎06-01-2018 08:05

I’m tired of having to jump through hoops. Why don’t you just send me some money. I’ll send you the watch(that’s mostly what it’s good for) and we’ll both move on to other relationships, chalking this up as a mistake by both of us. We’ll part as friends.

Sent from my iPhone
Best Answer

‎06-01-2018 08:17

In response to Lsteele00

‎06-01-2018 08:17

I left my watch alone for a while to think straight, decided to open my app on my laptop as I have never used that and my watch got WiFi straight away als got the dessert app and it downloaded music as well . Also connected with my Dre power beats head phones as I was told to hold down the button for five secs so my watch can find them . Perfect. Took my watch and headphones out without phone . Brilliant

Sent from my iPhone
Best Answer

‎06-01-2018 08:21

In response to Sukhiblue

‎06-01-2018 08:21

What I meant was Deezer app

Best Answer
0 Votes

‎06-19-2018 10:08

In response to Geward

‎06-19-2018 10:08

No **ahem**ing doubt...I got the problem right now !! 😞

 

Best Answer
0 Votes