01-20-2019 02:14
01-20-2019 02:14
My Fitbit Ionic was working perfectly but then it wouldn’t sync & kept saying “Looking”. I removed the device from my profile & trying to set it up again but it is stuck on “Searching” & won’t pick it up. I have done the following:
Turned off my Bluetooth
Turned off my phone
Deleted the Fitbit app & re-installed
Restarted the Ionic but pressing all three buttons until the logo appeared
Please help!
01-20-2019 02:38
01-20-2019 02:38
What phone are you using? Is it on the Supported Devices List?
Helen | Western Australia
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01-20-2019 02:46
01-20-2019 02:46
IPhone 8 Plus! Finally got it to work - it just took a couple of resets, which wasn’t ideal.