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Sync issues with Ionic

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There seem to be an update but every time I try to download it fails I have to try about 20 times before it will sync my daily steps. I will not even try any of the other apps because I think this may get returned as it is just frustrating me. please help

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I took your advise and researched how to fix and powering it completely off and restarting it seem to do the trick. Thanks for your advise  

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Try to kill the Fitbit app, so it won't run, then remove the Bluetooth connection.

After that start the app again and reconnect the Bluetooth.

This is only 1 of the possible ways to solve this.

Please search for the other options in this forum.

Phone: Xiaomi Mi5 OS: Android 7.1/Lineage 14.1
Watch: Ionic
Previous watches:Pebble, Pebble Time, Samsung Gear Fit2
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I took your advise and researched how to fix and powering it completely off and restarting it seem to do the trick. Thanks for your advise  

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