Syncing, but nothing on the display

[admmck81]

My ionic was fine last night, battery was around 75%. This morning, the screen is black. The green light is blinking, the screen lights up when I push buttons, but I get nothing else. I tried holding down every possible combination of buttons and had no luck. 

[SilviaFitbit]

A warm welcome to the Community @admmck81. Thanks for the details mentioned and the troubleshooting tried. 

I would like you to confirm that you've tried restarting your watch and continue checking if your display works normal after this. 

I'll be around if you need further assistance. 

[admmck81]

How can I restart it without being able to see the screen? I tried holding the 2 buttons on the right, I've tried holding down all three buttons. If it's restarting, it's not showing anything new. 

[SilviaFitbit]

Thanks for getting back @admmck81. Sorry for the delayed reply. 

I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you need further assistance.