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Syncing difficulties - Deezer problems

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‎05-26-2019 05:58 - last edited on ‎05-27-2019 11:44 by Fitbit Moderator

‎05-26-2019 05:58 - last edited on ‎05-27-2019 11:44 by Fitbit Moderator

I'm trying to update the watch with a playlist I have created, by using the force sync in the fitbit desktop app

 

I keep getting "Device is busy please try later"

 

It's not busy

 

Any ideas ? (the whole thing seems very convoluted, even if it worked !)

 

Moderator edit: Subject for clarity

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‎05-27-2019 11:48

‎05-27-2019 11:48

Hello @SunsetRunner, it's nice to see you again participating in our Community Forums! Let me give you a hand with this situation.

 

Seems odd that your device is not syncing as expected to update your Deezer playlist, the difficulties are more related to the syncing process rather than with the Deezer app as itself. That said, I recommend you to check the troubleshooting steps from our help article: Why won't my Fitbit device sync? and let me know how it goes. 

 

I'll be here, let me know if you have any additional questions. 

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