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Tap to wake not sensitive enough

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‎01-01-2020 03:18

‎01-01-2020 03:18

Hi, anyone having problems waking the device by tapping the screen? I found that I've to double-tap to wake up the screen and it is inconsistent. Sometimes I need to do it a couple of times before the screen wakes. And at times I've to tap extra hard to get it registered on the watch. Can this be improved on the software side to make it more sensitive e.g. single tap and works every time on the first tap?
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‎01-02-2020 09:22 - last edited on ‎10-10-2025 07:32 by Fitbit Moderator

‎01-02-2020 09:22 - last edited on ‎10-10-2025 07:32 by Fitbit Moderator

@nasder Welcome to the Community. Thanks for the details mentioned. 

I appreciate that you have shared your experience with your Ionic. I would like you to restart your watch and check if the this feature improves. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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