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Thank you !!!!

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‎02-05-2020 08:40

‎02-05-2020 08:40

I have been a fitbit user for approximately 3 years not.  My Fitbit Ionic Screen died on 29 January 2020 and I posted a query on this site.  Fitbit were very efficient with a response and I received excellent service.  In fact I received a new pebble by courier !  Thank you very much to Dorreen and the Fitbit Team for the excellent and prompt service I received !!

 

Regards

Gert

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‎02-06-2020 10:00

‎02-06-2020 10:00

@GHLappies It's nice to see you on the Community. Thank you so much for taking the time to share your experience with our Support team. 

 

I'm glad to hear that you were given a replacement. Your feedback help us to continue improving and provide you with the best service. 

 

Don't hesitate to get back if you have any additional questions. 😀 Enjoy your Ionic! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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1 REPLY 1

‎02-06-2020 10:00

‎02-06-2020 10:00

@GHLappies It's nice to see you on the Community. Thank you so much for taking the time to share your experience with our Support team. 

 

I'm glad to hear that you were given a replacement. Your feedback help us to continue improving and provide you with the best service. 

 

Don't hesitate to get back if you have any additional questions. 😀 Enjoy your Ionic! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes