Hey all. Not a moan, just sharing a thought:
So, I've liaised with Fitbit Customer Services once again and have had to request yet another replacement for my Ionic. I've had an assortment of issues, (not only with the Ionic, but with my previous beloved Charge 2HR - but don't want to bore you with the details zzZZZ).
I just wanted to put it out there that on each occasion the Customer Service side of things have always been amazing and getting a response has never at all been an issue from Fitbit. My only concern is that after 2 faulty Ionics and 2 Charge HR's, surely the company just can't keep addressing the issues by replacements? Hopefully, they learn from what their customers have had issues with.
Anyway, getting to the point here; without my Fitbit I'd probably be quite lost and it would be a **ahem** shame to consider moving away from the brand. I love the app, the online forum, the hardware (when it works) and the motivation it all gives me to make a positive difference in my life. Please, for the love of God, let this 3rd tracker work as it should! haha!
*Fingers Crossed*
