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The screen has come off my Ionic

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‎03-09-2022 12:00 - last edited on ‎03-09-2022 18:53 by Fitbit Moderator

‎03-09-2022 12:00 - last edited on ‎03-09-2022 18:53 by Fitbit Moderator

Help

my screen has come off the ionic watch. 
I can put it back in but it’s loose and the screen is blank

is it beyond repair??

 

Moderator edit: updated subject for clarity

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Accepted Solutions

‎03-09-2022 13:18

‎03-09-2022 13:18

Hi @Anju70  your Ionic is now under a recall - click to learn more.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

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4 REPLIES 4

‎03-09-2022 13:18

‎03-09-2022 13:18

Hi @Anju70  your Ionic is now under a recall - click to learn more.

Stepping in the U.S.A. since September 2013. Android 14

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‎03-12-2022 06:40

‎03-12-2022 06:40

buy a new one ?

 

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‎03-12-2022 06:50

In response to knux

‎03-12-2022 06:50

Hi @knux the Ionic has been recalled and was already no longer being sold. See the link above in my post for more information.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-10-2022 15:26

In response to Odyssey13

‎10-10-2022 15:26

 

Hi there @knux. Welcome to Community Forums. @Anju70 , it's good to have you back in the Community.

 

As mentioned by @Odyssey13 this specific device is currently under recall, by the way thanks for the help. For more information about our voluntary Safety Recall of Fitbit Ionic Smartwatches, please visit our webpage at help.fitbit.com/ionic I am going to close this thread to keep the Community organized.

 

Have a good day.

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