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Time not syncing on ionic

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‎09-30-2017 12:55

‎09-30-2017 12:55

Even though exercise is syncing from the main app screen, if I go to the watch screen, it says it hasn't synced in 12 hours (since I last tried 2 hour install) and the watch time is 5 minutes slow. If I try to sync from the watch screen it goes through the motions but nothing changes. Time still not right.

 

Not good. Very unhappy.

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2 REPLIES 2

‎09-30-2017 15:06

‎09-30-2017 15:06

Try this: Ionic RESET (Press and hold the Left and Right Bottom Button until the Fitbit Logo appears), that has got the Ionic back on track every time I have done it (only needed to do it twice so far)".  Good Luck and Happy Stepping!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

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‎12-17-2017 23:09

In response to GySgt_Seidell

‎12-17-2017 23:09

It doesn’t work in my case

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