Tip to make the syncing process a bit easier

[0hwell]

For those having problems syncing the Ionic to their phones try this. If you have any other devices paired with the Ionic remove the pairing. Only pair it to your phone make that the device you use to sync it. For your computer or anything else don't let it pair or connect. You can always start the app and look at your current readings from your last sync even if you synced with your phone as everything is sent to Fitbit's servers. when you want to update your readings sync with the phone.

Moderator edit: updated subject for clarity

[MarreFitbit]

Hey there @0hwell, it's nice to see you around the Fitbit Forums!  Thanks for sharing this helpful recommendation to avoid syncing issues. 

Syncing difficulty is usually caused by a missing requirement. Verify each requirement before moving on to the troubleshooting steps. 

• The Fitbit app is installed on a supported mobile phone. 
• The latest version of the Fitbit app is installed on your phone or tablet. 
• The Fitbit app is allowed to run in the background on your phone. For more information, see Why is the Fitbit app sending a notification to my Android phone?
• The software on your device is up to date. To check, for iOS tap Settings > General > Software Update. For Android, tap Settings > About Phone or About Device > Android Version. And for Windows, go to Settings > System > Phone update.
• The Bluetooth setting on your device is on. 
• (For Android) You have location services turned on and the Fitbit app has permission to access your location. For more information see, Why is the Fitbit app prompting me to turn on location services?
• Your phone isn't managing other Bluetooth connections. For more information, see Is the Fitbit app interfering with other Bluetooth devices?
• If you use more than one device to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it. For more information, see Why won't my Fitbit device sync to another phone or computer?​
• Your phone doesn't have a syncing issue listed in Which Android devices have known issues with the Fitbit app?
• Your Fitbit device's battery isn't critically low.
• The firmware on your Fitbit device is up to date.

Depending your phone (if you're on Android), these tips might make syncing easier:

• Turn on the Always Connected option in the Fitbit app. This setting improves the Bluetooth connection between your phone and Fitbit device. Note that turning on this feature may cause the battery on your Fitbit device to drain more quickly than normal.
• Turn on All-Day Sync in the Fitbit app. This setting prompts your Fitbit device to periodically sync with the Fitbit app but may shorten battery life on your phone or Fitbit device.

Hope this helps!