Treadmill app shuts down during run

[Sunseeker17]

The treadmill app is shutting down after 20 minutes and goes back to the home page. It worked fine before but just started happening with every run this week. The data during that time won’t sync to my phone unless I add a treadmill workout for 20 minutes. Is there a way to fix this bug?

[USAF-Larry]

@Sunseeker17, do you have Notifications enabled, and did you receive a notification or cue at the time it shut down?  If so, try turning off Notifications during the workout to see if that corrects the problem.

Check out this thread on this subject: https://community.fitbit.com/t5/Ionic/Run-tracking-crashed/m-p/2291875#M13997

[Sunseeker17 · Accepted solution]

Thanks for the suggestion, Larry.  I turned off the cues during treadmill runs and it fixed the problem for my run today.