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Trying to set up notifications

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Trying to set up my ionic so I can recieve notifications ive turned on to receive notifications on the ionic and gone on the app but its not showing the txt, phone calls etc boxes to click on any advice please 

Thanks

Martin

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@SunsetRunner Welcome to the Fitbit family! Thanks for turning on the notifications on your Ionic and for checking the app. I believe some steps are missing here to have the notifications correctly set up. Please try the following:

 

  • Check if your mobile device is listed under the list of supported devices. Also, note that your Android version should be 4.4 or higher.
  • From the Fitbit app dashboard, tap the Account icon  > your watch's image.
  • Tap "Notifications".
  • Tap the type of notification you'd like to receive (Text Messages, Calendar Events, Emails, or App Notifications), and make sure it's turned on.
  • Choose which apps can send notifications to your Fitbit device. 
  • Tap "App Notifications" to choose to receive notifications from other apps and choose them.
  • Sync your device. 
  • On your Ionic, while on the clock screen, swipe right to bring up the shortcuts screen. Make sure you can receive notifications from your phone (this is what you previously did).

Doing those steps should allow you to start receiving any kind of notifications. Also, take a look at this helpful article for more details about notifications.

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

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