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Unable to change clock face

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‎05-17-2018 06:41 - last edited on ‎05-17-2018 13:08 by Moderator Alum

‎05-17-2018 06:41 - last edited on ‎05-17-2018 13:08 by Moderator Alum

I am not able to change the face on my ionic fitbit.  It never finishes loading. And when I did the update it froze twice before it actually did anything.

 

Moderator edit: Updated subject for clarity 

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‎05-17-2018 07:44

‎05-17-2018 07:44

@Cdonjuan wrote:

I am not able to change the face on my ionic fitbit.  It never finishes loading. And when I did the update it froze twice before it actually did anything.

Try a RESTART and do it several times if necessary.

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‎05-17-2018 13:17

‎05-17-2018 13:17

It's great to see new user around @Cdonjuan! 

 

Thanks for sharing your inquiry and performing these steps, let me help you out. I totally agree with @SunsetRunner perform the restart, then try again changing the clock face and keep an eye on it. 

 

Let me know how it goes, I'll be around! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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