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Unable to receive text notifications

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‎04-27-2018 20:22 - last edited on ‎04-29-2018 05:20 by Moderator Alum

‎04-27-2018 20:22 - last edited on ‎04-29-2018 05:20 by Moderator Alum

Barely a day goes by when I dont re-pair, delete re-install app , switch on-off, factory reset, ubable to receive text notificatiobs as promised despite following guides on this forum  and now to cap it off  the charging cable no longer charges....I have had this piece of junk for  three months. I want my money back and the counless wasted hours trying to get some value of it.

 

 

Moderator edit: subject updated for clarity 

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0 Votes
4 REPLIES 4

‎04-27-2018 21:50

‎04-27-2018 21:50

Contact support it wont happen here

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Try and be nice

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎04-29-2018 04:16

In response to WendyB

‎04-29-2018 04:16

Im factually stating my experience of a device I paid alot of money for its
neither "nice" or "nasty" because I am talking about an inanimate object.
My post is to alert others considering the ionic....my view is dont, Others
may have a positive experience but a casual review of posts on this forum
show a wide range of persistent problems with this device.
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‎04-29-2018 05:18

In response to Paul102620

‎04-29-2018 05:18

I have posted gripes on this board, only to have the moderators remove it for being 'inflammatory'.  I give even odds they do it on this one.

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‎05-01-2018 06:41

‎05-01-2018 06:41

Hi there @SunriseRun399 and Welcome aboard @Paul102620! 

 

@Paul102620 Thanks for performing these troubleshoots, let me further assist you.  I've created a Support Case on your behalf, keep an eye on your inbox for next steps.

 

@SunriseRun399 If you're experiencing trouble getting your notifications I recommend checking the How do I get notifications from my phone on my Fitbit device? article, let me know if you need further assistance I'll be around. 

 

@WendyB Thanks for your help! 

 

Catch you later! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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