Unable to set Fitbit Pay

[Marvik73]

my Visa card is in the advisor .. but the wallet in the application on the phone and the watch cannot be set fitbit pay. write this error and contact support.
Please help.

Moderator Edit: Clarified subject

[SilviaFitbit]

@Marvik73 A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

I would like you to make sure your bank is in the Support Banks and Transit List. Also please confirm you're following this procedure to set Fitbit Pay in your Fitbit Ionic. 

If you're still experiencing this please let me know the name of the bank and attach a screenshot of the error message you're getting. 

Looking forward to hearing back from you. I'll be around if you have any additional questions. 

[Nitram73 · Accepted solution]

Hello,

I had a fitbit ionic watch where the card was set, it worked. fitbit watches went wrong and i have a second fitbit ionic and it can't be installed here. Please help .

it writes this report

error

There was an error adding this card to the Fitbit pay feature.

Please try again. If the problem persists, contact customer support.

It still writes this mistake.

Bank ..... Komerční banka, Czech republic

https://kb.cz

Thank you 

Martin Marvan 

[SilviaFitbit]

@Nitram73 A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

I appreciate that you mentioned the name of the bank. Please try the following procedure: 

- Restart your Fitbit Ionic 

- Restart Bluetooth on your phone 

- Force quit the Fitbit app and try again 

I'll be around if you have any additional questions.