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Unable to setup alarms on Ionic

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‎08-02-2020 02:43 - last edited on ‎08-03-2020 20:11 by Fitbit Moderator

‎08-02-2020 02:43 - last edited on ‎08-03-2020 20:11 by Fitbit Moderator

For the last few days I've not been able to access my alarms on my Ionic.

The only way I can is to reboot the watch and access them straight away. After that I can't get into them.

Anyone got any ideas of what to do?

 

Moderator Edit: Clarified subject

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‎08-03-2020 20:06 - last edited on ‎09-03-2025 09:12 by Fitbit Moderator

‎08-03-2020 20:06 - last edited on ‎09-03-2025 09:12 by Fitbit Moderator

Hi @salsa81, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. To better assist you with this, can you please let me know when was the first time you experienced this inconvenience and how many times since then? What happens when you try to access to your alarms? In the meantime I receive your answers, please check the information that's specified on: How do I manage alarms on my Fitbit device?

Looking forward to your reply. 

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