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Unable to stop swimming activity

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‎07-14-2020 16:02 - last edited on ‎07-15-2020 12:24 by Fitbit Moderator

‎07-14-2020 16:02 - last edited on ‎07-15-2020 12:24 by Fitbit Moderator

The buttons on my Iconic are not working after swimming.   Unable to stop and save workout

 

Moderator Edit: Clarified subject

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‎07-15-2020 12:34 - last edited on ‎10-16-2024 07:58 by Fitbit Moderator

‎07-15-2020 12:34 - last edited on ‎10-16-2024 07:58 by Fitbit Moderator

@billprice13 It's nice to see you on the Community. Thanks for getting in touch about this. 

You may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button. 

Let me know the outcome. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎07-20-2020 11:54

In response to SilviaFitbit

‎07-20-2020 11:54

I soaked it in distilled water for a couple of hours and that seemed to help.  I'll try your suggestions the next time.  Thansk

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