07-02-2019
01:53
- last edited on
07-03-2019
15:12
by
RicardoFitbit
07-02-2019
01:53
- last edited on
07-03-2019
15:12
by
RicardoFitbit
My ionic will not sync
Moderator edit: Subject for clarity
07-02-2019 02:39
07-02-2019 02:39
Mine wont either. My phone is no longer tracking my exercise.
07-03-2019 15:17
07-03-2019 15:17
Hello guys, it's a pleasure to provide assistance with your syncing difficulties but first let me give you a warm welcome to the Community Forums @chrisry @David43.
Seems odd that your Ionic devices suddenly stop syncing your daily stats. I recommend to check our help article: How do Fitbit devices sync their data? for more information and to check if there's a missing requirement that's affecting the syncing procedure. Then, please move to the troubleshooting steps specified on: Why won't my Fitbit device sync? and let me know how it goes.
I'll be around if further assistance is required.