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Unable to sync device

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My ionic will not sync

 

Moderator edit: Subject for clarity 

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Mine wont either.  My phone is no longer tracking my exercise.

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Hello guys, it's a pleasure to provide assistance with your syncing difficulties but first let me give you a warm welcome to the Community Forums @chrisry @David43.

 

Seems odd that your Ionic devices suddenly stop syncing your daily stats. I recommend to check our help article: How do Fitbit devices sync their data? for more information and to check if there's a missing requirement that's affecting the syncing procedure. Then, please move to the troubleshooting steps specified on: Why won't my Fitbit device sync? and let me know how it goes.

 

I'll be around if further assistance is required. 

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