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Unable to view clock install page

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‎08-18-2020 17:18

‎08-18-2020 17:18

When I click on a clock I'd like to install in the all clocks section of the app the loading symbol just keeps going and no install page is displayed.

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‎08-19-2020 11:53

‎08-19-2020 11:53

@Stempy852 A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I would like you to make sure you have the latest Fitbit app version installed in your phone and confirm you're following this procedure to install a clock face. 

 

If you're still experiencing difficulties, please attach a screenshot to your next reply. 

 

I'll be around if you have any additional questions. 

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