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Vertical Gain

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‎10-01-2018 16:20

‎10-01-2018 16:20

Hi all. My watch seems to be working ok WITH THE EXCEPTION of vertical. It has been showing 0 for my runs the past week, and I know this is not accurate. Thoughts?
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‎10-01-2018 23:28

‎10-01-2018 23:28

You are saying it shows no elevation gains? Try restarting it several times and see if it works then. If it doesnt try a factory reset (settings app on the watch and scroll down to About). If that doesnt fix it you will need to contact Support (link in my signature)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-02-2018 19:43

‎10-02-2018 19:43

Maybe try cleaning the hole located on left side underneath the bottom band. I had an issue with mine earlier this summer where it was counting 200+ floors per day when I was actually nowhere near that amount. Maybe it was just luck (perhaps it was atmospheric conditions too) but after cleaning that little hole out, things went back to normal. B3629DF3-5C74-49FD-97BB-D2C1E1E78783.jpeg

 

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